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CONTACTING US ABOUT SHIPPING & RETURNS
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If you are contacting us by phone, we can be reached at 724-987-9942
Monday thru Friday 9 a.m. - 5 p.m. EST
(Please allow 24 hours to return your phone calls)
We ship orders by the UPS and USPS. Your order will be sent out within 1 - 4 business days. Standard delivery orders should arrive at their destination 7 to 10 business days from the date the order is received in our system. We only ship to U.S. Addresses.
Orders delivered to Pennsylvania addresses are subject to 6% Sales Tax.
SHIPPING CALCULATIONS:
If your order totals
$0.00 to $9.99.......................... $5.95
$10.00 to $14.99........................$7.95
$15.00 to $24.99........................$8.95
$25.00 to $34.99.......................$10.95
$35.00 to $44.99.......................$12.95
$45.00 to $54.99.......................$13.95
$55.00 to $59.99.......................$14.95
$60.00 to $74.99.......................$15.95
$75.00 to $84.99.......................$17.95
$85.00 to $114.99......................$18.95
$115.00 to $124.99.....................$20.95
The above charges do not apply to bulk priced items and an extra charge will be listed on the product page.
DO NOT SEND ANY PRODUCTS BACK TO THE WAREHOUSE WITHOUT SPEAKING TO US FIRST!
SHIPPING COSTS ARE NON-REFUNDABLE FOR AN UNDAMAGED ITEM.
Most items carry a 15 day, no questions asked, money back guarantee. What this means is that you have 15 days after you receive the order to return merchandise for a refund. If your merchandise was damaged upon delivery, please contact us via e-mail or phone and we will assist you on the return of any merchandise. If you are contacting us by phone, we can be reached at 724-987-9942 9 am - 5 pm EST (Please allow 24 hours to return your phone calls). We encourage our customers to inspect the contents of the package(s) as soon as the order is delivered to ensure that you have plenty of time to take advantage of our 15-day, money back guarantee. We will be unable to issue any type of refund after our 15-day guarantee has expired. You are responsible for the return shipping costs on an undamaged item. You WILL NOT be responsible for return shipping costs for merchandise that was damaged upon delivery. In order for us to help you with these costs you must contact us within 7 DAYS
Some items are non-returnable if they are non-defective. Non-returnable products are designated on the product page.
E-mail us at; customerservice@ambrosiagourmetcoffees.com
We do not have a catalog at this time.
Ambrosia Coffee & Tea Emporium is always interested in new items. If you know of a product that we should make available and would be a good fit with our current merchandise, E-mail us at; sales@ambrosiagourmetcoffees.com
WE SELL RETAIL ONLY. We are not set up for wholesale orders. We are a small website-not a wholesaler,warehouse, or distributer.
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